If you work in IT, you have probably wondered if it is worth it to get an ITIL Certification. Although it may seem time-consuming and expensive to take such a class, it can be very beneficial. When You have an ITIL certification, you’ll have an easier time securing jobs and managing customer IT requests.
In addition, this kind of training can improve your company’s overall efficiency in all things tech. If you’re considering taking the ITIL 4 certification exam, be sure to take advantage of a training course like the ones offered by Beyond20 (https://www.beyond20.com/).
What is ITIL?
You can save money on your IT investments when you take a class in ITIL. The IT Infrastructure Library is a series of volumes that educate you on ways to optimize your IT services.
If you have ever had extra or unexpected work disrupt your daily schedule, ITIL can help you. This library of knowledge is a collection of the best practices that will see your IT department running like a well-oiled machine. There are six main benefits of ITIL Certification.
It is a vital skill wherever you go
You will find that ITIL is a universal language. You can work virtually anywhere in the world once you have this vital skill and certification. Companies nowadays often require this kind of certification for managers.
It gives you a focus on the customer’s expectations
When you have this critical training, you will learn different ways to improve your customer satisfaction with your company. You will feel more confident about your ability to handle IT problems when you know the skills you will attain in an ITIL certification class.
It refines a candidate pool
If you are the one in charge of hiring, you probably know that there are always a lot of applicants for any IT position. Suppose you are having trouble deciding between candidates. Choosing the one with ITIL certification is always a good idea because you can rest assured that your training process won’t start from the ground floor.
You will be more marketable
An ITIL certificate will put you ahead of the game if you are looking for a job or trying to get noticed for a promotion. This certification proves that you understand the universally accepted standards for information technology best practices. As a result, companies will pay more for you, and you will be able to work more efficiently.
You will have predictable service levels
Consistency is always a significant advantage at work. It increases productivity if you know how much work you will have each day, each week, and month. As a result, your business performance will be much better.
When you train for an ITIL certificate, you will learn how to manage your service levels. You will know approximately how many customers you will interact with each day and what level of service you will have to provide.
Managing changes
Managing changes in personnel, location, or how you do business can be very challenging. An ITIL certification can help you manage changes more effectively. Change management is a custom-made step-by-step process that you apply to manage various adjustments within your company. When you have your ITIL certification, you will be able to prioritize the changes. You will also learn how to evaluate and test those changes.
Wrap up
Consider getting the ITIL certification to improve your marketability, widen your candidate pool, make your work more consistent, and help manage service requests within your business.